❓ FAQ
How can I get a quotation?
Leave us a message with your purchase requirements and we will reply to you ASAP. You may also contact us directly via the online manager.
When can you arrange shipment?
We usually arrange shipment within 10 to 30 days depending on the specific machine requirements.
Do you provide training for CNC machine operation?
Yes, free training is available at our factory to ensure your operators are fully proficient.
What are your warranty terms?
We supply replacements for parts that prove to be defective for a period of 18 months, starting from the machine's bill of lading date.
What is the standard delivery time and package?
Normally delivery takes about 30-45 days. All CNC machines are packed in sea-worthy packaging for safe transit.
How do you handle technical problems?
We can send free replacement components if the machine is under warranty, or dispatch engineers to repair your equipment on-site.